as you may remember from my earlier posts that xbox #2 died back in february. well, to resolve that situation, i bought xbox #3 with the extended warranty plan at best buy. this would allow me to replace the xbox 360 on the same day that it breaks. notice i didn't say if it breaks. xbox #2 was sitting on a shelf in a closet still broken.
this summer microsoft, generously decided to extend their warranties on the hardware to two years. seemed reasonable and expected. with this news i called the service center and recieved a shipping box in the mail to have it repaired again. on the original machine that is the second repair. when i received it back, i was actually sent a new xbox completely. i discovered this by the manufacture date on the rear of the machine. we will call this one xbox #4.
now, yesterday, december 1st, 2007 xbox 360 #3 also died. this time, i took it back to best buy and it was replaced with no hassle, same day, for xbox #5.
i would definitely recommend buying the extended warranty on this product. it is highly likely that it will die at some point. the extended warrant cost $38 at best buy for two years and save you the convenience on sending it out to be sent back - about a 2 week process. eliminates the down time. to me, it was worth it.
here's what it looks like:
you can read about it through microsoft's support page. their support phone number is 1-800-4MY-XBOX.
so xbox #4 (the repair by microsoft) is now being used. how long will it last? no idea. however #5 is in waiting, sitting quietly in its box, prepared to fill in as soon as it is needed.
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